r2-bike.com - shipping & delivery

EUROPE

5,95 € incl. VAT

Österreich | Austria (Option COD* +3,60 €)

6,95 € incl. VAT

Belgique | Belgium

France

Italia | Italy (Option COD* +3,60 €)

Nederland | Netherlands

7,95 € incl. VAT

Cesko | Czech Republic

Danmark | Denmark

España | Spain

Polska | Poland

9,95 € incl. VAT

Portugal

Slovenija | Slowenia

Sverige | Sweden

11,95 € incl. VAT

Suomi | Finland

all other EU countries 🜄

2 - 6 business days delivery time**

DHL premium service
handover to local delivery service possible in the destination country
link to the shipment tracking in the shipment confirmation
surcharge for bulky items: 10 €

*COD = Cash on delivery **Cyprus 15 - 21 business days

6,95 € incl. VAT

Belgique | Belgium

Cesko | Czech Republic

Nederland | Netherlands

Polska | Poland

Österreich | Austria

7,95 € incl. VAT

Danmark | Denmark

España | Spain

France

Italia | Italy

Portugal

Slovenija | Slowenia

9,95 € incl. VAT

Suomi | Finland

Sverige | Sweden

all other EU countries 🜄

2 - 5 business days delivery time

Saturday delivery within many EU countries
someone must be on site for delivery
link to shipment tracking in the shipping confirmation
no bulky goods shipment

22,95 € incl. VAT

Belgique | Belgium

Luxembourg

Österreich | Austria

Nederland | Netherlands

24,95 € incl. VAT

Danmark | Denmark

France | France

Polska | Poland

34,95 € incl. VAT

Cesko | Czech Republic

España | Spain

Italia | Italy

37,95 € incl. VAT

Portugal

Slovenija | Slovenia

Sumoi | Finland

Sverige | Sweden

more EU countries 🜄

1 - 3 business days delivery time

someone must be on site for delivery
link to shipment tracking in the shipping confirmation
no delivery on Saturday
other countries on customer request

»  please select DHL shipping and specify
    "EXPRESS" in the comment section
»  Surcharge can't reasonably be calculated in advance.
    Information will be sent by e-mail.

NON-EU

9,95 €

Liechtenstein

11,95 €

Andorra

Schweiz | Switzerland (Option COD* +3,60 €)

14,95 €

United Kingdom

Ísland | Iceland

Norge | Norway

3 - 7 business days delivery time

DHL premium service
handover to local delivery service possible in the destination country
link to the shipment tracking in the shipment confirmation
deduction of German VAT (19%) from the order value
surcharge for bulky items: 10 €

Information import United Kingdom

In addition to the usual import duty, the following customs clearance service charges are also levied in UK:
12 GBP (from 135 GBP order value), 24 GBP (from 900 GBP order value)
Advantage: the service offers you smooth customs clearance right to your front door.

Minimum order value United Kingdom

The minimum order value for UK is 160 € incl. shipping costs (standard 14,95 €, bulky goods 24,95 €). For baskets below the minimum order value, the shipping costs will be adjusted accordingly, so that the total is at least 160 €.

*COD = Cash on delivery

9,95 €

Norge | Norway

Schweiz | Switzerland

11,95 €

United Kingdom

2 - 6 business days delivery time

no delivery on Saturday
someone must be on site for delivery
link to shipment tracking in the shipping confirmation
deduction of German VAT (19%) from the order value
no bulky goods shipment

Import service customs

In addition to the usual import duty, the following customs clearance service charges are also levied:
UK: 2,5% of import duty, min. GBP 11,50
CH: 2,5% of import duty, min. CHF 21,50
NO: 3,5% of import duty, min. NOK 165,00
Advantage: the service offers you smooth customs clearance right to your front door.

Minimum order value United Kingdom

The minimum order value for UK is 160 € incl. shipping costs (11,95 €). For baskets below the minimum order value, the shipping costs will be adjusted accordingly, so that the total is at least 160 €.

39,95 €

Andorra

Liechtenstein

Schweiz

57,95 €

Ísland | Island

Norge | Norwegen

1 - 3 business days delivery time

someone must be on site for delivery
link to shipment tracking in the shipping confirmation
no delivery on Saturday
deduction of German VAT (19%) from the order value
other countries on customer request

»  please select DHL shipping and specify
    "EXPRESS" in the comment section
»  Surcharge can't reasonably be calculated in advance.
    Information will be sent by e-mail.

WORLDWIDE

24,95 €

Medinat Jisra'el | Israel

39,95 €

Canada

Hoeng gong | Hongkong

Nihon | Japan

Singapura | Singapore

United Arab Emirates | VAE

49,95 €

Australia

Brasil | Brazil

New Zealand

South Africa

Delivery to other countries available. Please check during the ordering process!

1 - 4 weeks delivery time*

DHL premium service
handover to local delivery service possible in the destination country
link to the shipment tracking in the shipment confirmation
deduction of German VAT (19%) from the order value
surcharge for bulky items: 10 €

Minimum order value Singapore

The minimum order value is 280 € incl. shipping costs (standard 29,50 €, bulky goods 49,50 €). For shopping baskets below the minimum order value, the shipping costs will be adjusted accordingly so that the total is at least 280 €.

*Due to global crises, delivery delays are to be expected in the following continents: Asia, Australia, South Africa.

44,95 €

Canada

Hoeng gong | Hongkong

USA

49,95 €

México | Mexico

Nihon | Japan

Singapura | Singapore

United Arab Emirates | VAE

Delivery to other countries available. Please check during the ordering process!

3 - 7 business days delivery time

UPS Express Saver shipping
no delivery on Saturday
someone must be on site for delivery
link to shipment tracking in the shipping confirmation
deduction of German VAT (19%) from the order value
surcharge for bulky items: 100 €

Minimum order value Singapore

The minimum order value is 280 € incl. shipping costs (standard 29,50 €, bulky goods 49,50 €). For shopping baskets below the minimum order value, the shipping costs will be adjusted accordingly so that the total is at least 280 €.

57,95 €

Canada

Medinat Jisra'el | Israel

México | Mexico

USA

79,95 €

Pinyin Xianggang | Hongkong

Nihon | Japan

Australia

United Arab Emirates | VAE

Zhonghua Renmin Gongheguo | China

94,95 €

Brasil | Brazil

Chile

more countries 🜄

2 - 5 business days delivery time

someone must be on site for delivery
link to shipment tracking in the shipping confirmation
no delivery on Saturday
deduction of German VAT (19%) from the order value
other countries on customer request

»  please select DHL shipping and specify
    "EXPRESS" in the comment section
»  Surcharge can't reasonably be calculated in advance.
    Information will be sent by e-mail.

GERMANY

4,75 € incl. VAT | 2,75 € incl. VAT from 250 € order value

1 - 3 business days delivery time

delivery to pick up station or post office possible
link to the shipment tracking in the shipment confirmation

Payment by cash on delivery

10,75 € incl. VAT | 8,75 € incl. VAT from 250 € order value

no delivery to pick up station or post office

6,95 € incl. VAT | 4,95 € incl. VAT from 250 € order value

1 - 2 business days delivery time

no delivery on Saturday
someone must be on site for delivery
link to shipment tracking in the shipping confirmation
no bulky goods shipment

12,50 € inkl. Ust.

1 business day delivery time

someone must be on site for delivery
link to shipment tracking in the shipping confirmation
no delivery on Saturday
from 3 Kg shipping weight 16,50 €

Frequently asked questions about shipping & delivery

How is the availability display in the item description to be understood?

When will my order be shipped?

Is a partial delivery of my order possible?

My order contains a bulky item. Should I expect a longer shipping time?

How do I enter the address of the DHL packing station or post office correctly?

Why is shipping with DHL Express not always offered as an option in the shop?

Will my order be shipped the same day by DHL Express?

Do I have to expect additional costs (duties, import tax) for worldwide deliveries outside the EU?

Why is there a minimum order value for the countries Great Britain and Singapore?

The status of my tracking does not change. Is this normal?

I have big problems with the delivery of my shipment. Who can help me?

What should I do if my parcel arrives damaged?

I would like to export my order from Germany to a non-EU country.

How can I return items from my order?

Can I collect my order myself?

Shipping & Delivery