shipping country:
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  • Premium Shipping with DHL
  • 100 days return policy

Shipping & Delivery

EUROPE


5,95 € incl. VAT

   Österreich | Austria


7,50 € incl. VAT

   Belgique | Belgium

   Italia | Italy


9,50 € incl. VAT

   España | Spain

   France

   Nederland | Netherlands

   Suomi | Finland

   Sverige | Sweden


all other EU countries

2 - 6 business days delivery time

  • DHL premium service
  • handover to local delivery service possible in the destination country
  • link to the shipment tracking in the shipment confirmation
  • surcharge for bulky items: 20 €


9,50 € incl. VAT

2 - 5 business days delivery time

  • no delivery on Saturday
  • someone must be on site for delivery
  • link to shipment tracking in the shipping confirmation
  • no bulky goods shipment


1 - 3 business days delivery time

  • option express shipping only possible on customer request
  • please select UPS shipping and specify "EXPRESS" in the comment field
  • Surcharge cannot reasonably be calculated in advance. Information will be sent by e-mail.
  • no delivery on Saturday
  • someone must be on site for delivery
  • link to shipment tracking in the shipping confirmation
  • no bulky goods shipment


NON-EU


12,50 €

   Andorra

   Great Britain

   Ísland | Iceland

   Liechtenstein

   Norge | Norway

   Schweiz | Switzerland


3 - 7 business days delivery time

  • DHL premium service
  • handover to local delivery service possible in the destination country
  • link to the shipment tracking in the shipment confirmation
  • deduction of German VAT (19%) from the order value
  • from 600 € order value: 10 € surcharge for higher insurance
  • from 1000 € order value: 45 € surcharge for export declaration (does not include import duty)
  • surcharge for bulky items: 20 €

Special case import Great Britain

  • In addition to the usual import duty, the following customs clearance charges are also levied in GB: 12 GBP (from 135 GBP order value), 24 GBP (from 900 GBP order value).
  • advantage: the service offers you smooth customs clearance right to your front door


12,50 €

2 - 6 business days delivery time

  • no delivery on Saturday
  • someone must be on site for delivery
  • link to shipment tracking in the shipping confirmation
  • deduction of German VAT (19%) from the order value
  • from 600 € order value: 10 € surcharge for higher insurance
  • from 1000 € order value: 45 € surcharge for export declaration (does not include import duty)
  • no bulky goods shipment


1 - 3 business days delivery time

  • option express shipping only possible on customer request
  • please select UPS shipping and specify "EXPRESS" in the comment field
  • Surcharge cannot reasonably be calculated in advance. Information will be sent by e-mail.
  • no delivery on Saturday
  • someone must be on site for delivery
  • link to shipment tracking in the shipping confirmation
  • no bulky goods shipment


WORLDWIDE


25,00 €

1 - 4 weeks delivery time

  • DHL premium service
  • handover to local delivery service possible in the destination country
  • link to the shipment tracking in the shipment confirmation
  • deduction of German VAT (19%) from the order value
  • from 600 € order value: 10 € surcharge for higher insurance
  • from 1000 € order value: 45 € surcharge for export declaration (does not include import duty)
  • surcharge for bulky items: 20 €

DHL crisis surcharge international

  • Due to difficult shipping conditions, DHL reserves the right to charge a crisis surcharge for some countries.
  • for the following countries 10 € will be charged:
    Japan, New Zealand, Singapore, South Korea, Taiwan, Thailand, USA
  • 15 € will be charged for these countries:
    Australia, Brazil, Chile, South Afrika


2 - 5 business days delivery time

  • option express shipping only possible on customer request
  • please select UPS shipping and specify "EXPRESS" in the comment field
  • Surcharge cannot reasonably be calculated in advance. Information will be sent by e-mail.
  • no delivery on Saturday
  • someone must be on site for delivery
  • link to shipment tracking in the shipping confirmation
  • no bulky goods shipment


GERMANY


3,95 € incl. VAT

1 - 2 business days delivery time

  • delivery to pick up station or post office possible
  • link to the shipment tracking in the shipment confirmation

Payment by cash on delivery

9,95 € incl. VAT

  • no delivery to pick up station or post office


 

Frequently asked questions about shipping & delivery

When will my order be shipped?
Is a partial delivery of my order possible?
My order contains a bulky item. Should I expect a longer shipping time?
How do I enter the address of the DHL pick up station or post office correctly?
Do I have to expect additional costs for deliveries outside the EU?
The status of my tracking does not change. Is this normal?
I have big problems with the delivery of my shipment. Who can help me?
I would like to export my order from Germany to a non-EU country.
How can I return items from my order?
The estimated shipping costs can only be used if the basket is not empty.