shipping country:
  • Premium Shipping with DHL
  • 100 days return policy

Service benefits for your custom wheelset

Item number:

Price on request
available from stock

Product details


Services for your custom wheelset

If you choose one of our custom wheelsets, you not only get first-class manual work, but you also benefit from various additional lines.

With each custom wheelset you get:

- Padded wheel bag for a wheelset (fits up to 29 "including tires)
- 4 spare spokes and 4 nipples in each necessary length
- Hollowgram sticker with r2 logo on the rim (can be easily removed if you don't like it)
- Certificate of quality standards
- Crash replacement service
- Free service check
- Lifetime guarantee on broken spokes

free service check *

At your request, we will check the structure of your wheels once. If errors in concentricity or spoke tension are found during the check, we will correct them without calculating the work performed. Only the shipping costs are incurred for you.

Lifetime guarantee on broken spokes *

In the event of a spoke break that has occurred without external interference, we will replace all affected spokes for life and rebuild the wheelset at no additional cost.

Crash Replacement *

If your wheels are damaged or destroyed by an accident or fall, we will replace the affected components once. Only the material costs are calculated. We understand the work performed as a service which we do not charge.

* Crash replacement, spoke break guarantee and service check apply to first-time buyers. In the event of improper use, assembly or repair of the wheels, there is no entitlement to the guarantee. From this guarantee, R2 Handels GmbH is not liable for indirect accidental damage, indirect damage or consequential damage. Mandatory statutory liability regulations remain unaffected by this guarantee. We grant our crash replacement promise 2 years from the date of purchase.